Cancellation Policy
CANCELLATION POLICY:
- 20% Charge of the total Package Cost on booking amendment/plan change.
- 30% cancellation charge of the package cost after confirmation/issuing the hotel voucher.
- Cancellations made 45 days before departure: 30% of the package cost chargeable.
- Cancellations made 35 to 44 days before departure: 40% chargeable of the package cost.
- Cancellations made 22 to 34 days before departure: 50% chargeable of the package cost.
- 100% chargeable of the total package cost if cancelled 14 to 21 days before departure.
- No flexibility at the time of travel in the plan.
- Train and flight ticket cancellations will be applicable as per Indian Railway / Airline rules. Refund will be processed only after receiving it from respective provider.
- No cancellation & refund in case of bad weather, landslide, natural disaster, terrorism, or situations beyond company’s control. We will support as much as possible.
- Cancellations & other policies will follow hotel/company rules.
- All cancellations must be communicated in writing via email.
- Any amendment in the original booking must be updated in writing via email.
- No refunds due to pandemic/virus attack. Travel dates can be amended for future bookings.
- Advance given for booking is non-refundable.
INSURANCE
- Travel Insurance is offered on request and covered by third party.
- Cancellation charges will apply as per the policy.
REFUND AFTER CANCELLATION
The refund after cancellation will take up to 14 working days from the cancellation date.
Railway / Airline / Volvo ticket refunds will be processed only after receipt from respective providers.
PROPONE AND POSTPONE
- If you wish to prepone/postpone your travel dates, please inform us 10 days in advance via email.
- No charge if postponed/preponed, but hotel charges (if any) will apply.
- Services and costing depend on hotel/transport availability and season. Please inform us 10 days prior to journey.
- No change accepted within 10 days of travel. In rare cases like strikes or adverse climate, postponement may be allowed.
- Advance can be utilized within 1 year from the date of advance payment.
